First step. Contact CarbonWork at and send pictures of damage for review and submit how the damage occurred.
Second step,  Ship bike to CarbonWork for final estimate.
Third step, CarbonWork will contact and provide estimate and wait approval to proceed.
Fourth Step, CarbonWork will repair carbon frame and repaint to provide professional finish.( Typical lead time 5-7 days).
CarbonWork  is located in Oakville Ontario Canada main business is manufacturing Carbon Fiber after-market parts.